Work Samples 

 
 

creative & team leadership

 
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Establishing a successful UX team

When I was UX site lead for ADP's Added Value Services business unit, I provided oversight and guidance to a growing team of UX designers and researchers with varied reporting lines. I partnered with product management, business, and engineering to shape the product strategy and ensured that UX team members focused on top priority initiatives.

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Grassroots influence

This seemed like a standard, large-scale, IA project. But it was more about how I used my communication and relationship-building skills to ensure project success lacking coherent executive support.

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Digital platform redesign

At Capital Group, I led the work of multiple UX teams in a complete digital platform redesign: 3 streams of UX work, 4 UX leads, 12 UX team members, several agencies, plus extended team members.

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information architecture &
UX Strategy

 
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Getting to great search UX

At ADP, I started an initiative to guide the evolution of search in our core products. After initial discovery, I partnered with the search platform team and started consulting with a variety of product teams on their approach to search. Iā€™m also providing creative direction and subject expertise to a team developing UI design patterns for search and writing detailed guidance for teams to put it all in place.

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User mental model drives product vision

At Capital Group, as UX Lead for Retirement Plans, I led us to a new product vision and roadmap reflecting the way financial advisors actually sell retirement plans.

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interaction design

 
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Product modernization

As site lead for ADP's Added Value Services business unit, I led our work on a broad product modernization initiative. I was also an active contributor via foundational information architecture, content strategy, and interaction design work. These are examples of my interaction design contributions via workflow analysis, sketching, and prototyping.

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Retirement plan tool

At Capital Group, we were asked to re-design an existing tool. I took the opportunity to build on our mental model research, drive changes to the product roadmap based on user needs, and embody it in the a modular approach to modifying the existing tools to help us prepare for bigger changes down the road.

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